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Frequently Asked Questions

What is Unique Solution?

Unique Solution is an online store that specializes in digital products, offering a wide range of software, Video courses, Audio Courses, eBooks, templates, WordPress Theme, Plugins, Tools, Packages, and more.

How can I make a purchase?

To make a purchase, select the product you want, click "Add to Cart," and then proceed to checkout. Follow the instructions to complete your purchase securely.

How do I access my purchased digital products?

After purchase, you'll receive an email with download links or access instructions. You can also log into your Digital Bazaar account to access purchased products.

Can I get a refund for a digital product?

Due to the intangible nature of digital products, refunds are typically not offered. Please review product details and compatibility before purchasing.

Is customer support available?

Yes, we have a dedicated customer support team ready to assist with your inquiries or issues. Contact information is available on our website.

How do I receive updates for software or themes I purchase?

Updates vary by product. Check the product details or documentation for specific update instructions.

Do you offer customization services for digital products?

Yes, we offer customization for some products. Please contact our customer support to inquire about customization options.

Do you provide documentation or user guides for your products?

Yes, many of our products come with user guides or documentation. You can find this information on the product page or in your purchase confirmation.

Do you offer bulk discounts for businesses?

Yes, we may offer bulk discounts for certain products. Contact our customer support for information on bulk purchasing options.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal. Check the payment options during checkout.

Can I resell the digital products I purchase from Digital Bazaar?

No, you cannot resell our digital products unless you have purchased a resell license specifically for that product. Reselling digital products without the proper license may violate copyright and licensing terms. If you're interested in reselling, please contact us to inquire about available resell licenses for our products.

How does Digital Bazaar source its products, and is it legal?

At Digital Bazaar, we source our products from various reputable vendors and developers. We maintain legal and ethical business practices by obtaining proper licenses and permissions to offer these products to our customers. Our commitment to legality ensures that both our customers and the developers receive the benefits they deserve. We pay royalties and licensing fees to developers, ensuring that their hard work is rewarded.

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